Last updated: May 25th, 2018
Information Collection and Use
While using our Service, we may collect or receive certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your email address, name, phone number, postal address, other information ("Personal Data").
We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. As a rule, we do not transmit data to receiving parties outside of the European Economic Area (exceptions see below).
You are not subject to any decision based solely on automated processing, including profiling. We do not process specific categories of data. Please do not make any sensitive data available to us.
Day-to-Day Business Operations
Within the context of our business operations (marketing, distribution, consultation, supply, maintenance of services provided by us) − beyond the collection through the use of websites and cookies, newsletter registrations – Personal Data of business partners, contacts of business partners and other prospects (including candidates) in particular by email, mail, fax, as well as conversations over the phone and in person, is collected. As a result, Personal Data of our business partners, such as distribution and service partners may also be transmitted.
The following categories of Personal Data may be collected directly, received and processed:
- Last name, first name
- Employer or client, business
- Contact information: address, email address, telephone, fax
- Interest in specific services provided by us
- Orders, processing of orders
- Financial information, in particular contact information
- Application documents
- Depending on the communication channel, especially via website communication, also Personal Data as defined in the Chapter “Website” below.
We process business partner Personal Data for the purpose of carrying out our commercial activities. We process Personal Data collected or received, in particular to substantiate and fulfill business transactions, as well as business communication including direct marketing.
If we are given consent to process Personal Data, Article 6(1), (a) of the EU General Data Protection Regulation ("GDPR") serves as legal basis. Legal basis for the processing of Personal Data to initiate or perform a contract to which a data subject is party, is Article 6(1), (b) GDPR. If processing is required by us to meet our legal obligations (data preservation obligations, for example), Article 6(1), (c) GDPR serves as legal basis. Personal Data will also be processed to assert our legitimate interests and that of third parties under Article 6(1), (f) GDPR. Legitimate interests lie in the functionality of our and third parties’ IT system, the marketing of our products and services, as well as the documentation of business contacts required by law.
Personal data of data subjects are deleted or blocked as soon as the processing or storage purpose no longer applies. Storage beyond this period only occurs as long as and as far as it is designated by the EU or Member States legislation in Union Acts, Law, or other regulations, that we are subject to.
The following Personal Data may be collected:
- Information about the browser used (type/version) and the Visitor's operating system,
- the Visitor's Internet service provider,
- the Visitor's IP address,
- Websites from where the Visitor's system is directed to our website (original link),
- Websites accessed by the Visitor's system via our websites (follow-up link),
- Use of Website functions, search words entered, and the frequency of pages visited,
- date and time of access,
- description of files retrieved,
- volume of data transmitted,
- access status (file transmitted, file not found, etc.)
For web analyses and conversion tracking we disclose data to Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043 in the USA. We also use social media plugins of social network providers (pre-built links to the respective network) that, however, initially remain deactivated and do not transmit data to third parties. Only after the relevant buttons are activated (first click) the data will be transmitted to these providers. Recommendations will only be transmitted with a second click. The providers are Google Inc. (see address above), as well as Facebook Ireland Limited, Hanover Reach, 5-7 Hanover Quay, Dublin 2 in Ireland, and Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103 in the U.S. So, data may be transmitted to servers in the U.S. and processed there. No adequacy decision covering the U.S. has been made by the European Commission within the meaning of Article 45(1) GDPR. Google Inc., Facebook Inc., and Twitter Inc. are however certified under the EU-U.S. Privacy Shield, with the result that the transmission is permitted under Article 46(2), (f) (implementing decision (EU) 2016/1250 of the European Commission dated July 12, 2016). You may prevent the collection and transfer of Personal Data within the context of social media plugins by not activating the respective buttons through clicking. You may prevent the further collection and transfer of your Personal Data by Google. For this, Google Inc. provides the relevant information: https://tools.google.com/dlpage/gaoptout. For additional information please send an email to [email protected].
Log files will be stored until deleted upon expiry of legal retention obligations, at the latest after one year.
You may deactivate or limit the transfer of cookies through your Internet browser or Flash Player settings. You may delete previously stored cookies at any time. In the event that cookies are deactivated, you may not be able to use all our website functions to their fullest extent any longer.
You have the option to register at our Website by providing your Personal Data. We use your registration form the purpose to electronically communicate with you and to provide you with our news.
Within the context of the registration, especially data obtained from the input mask, the following Personal Data will be collected:
- Last name, first name
- Employer or client, business
- Contact information: address, email address, telephone, fax, social media contact
- Interest in specific services
- IP address of computer used
- Date and time of registration
With your registration, you consent to the mentioned processing of your Personal Data entered into the input mask. The legal basis for processing in the context of consent is Article 6(1), (a) GDPR and in the context of legitimate interest it is Article 6(1), (f) GDPR. Legitimate interests are vested in direct marketing as well as in the documentation of business contacts required by law.
Data will be deleted immediately after revocation or discontinuation of the newsletter, and as soon as the purpose of processing or storage no longer applies. Storage beyond this period only occurs as long as and as far as it is designated by the European or national legislature in Union Acts, Law, or other regulations, that we are subject to.
Data Protection Rights / Withdrawal of Consent
You have the right to access the respective personal data, as well as to correct, delete or limit the processing, and the right to object to the processing of these data. Information requests must be made to: [email protected]. Beyond that, you have the right of complaint at a supervisory authority in the European Union.
You may withdraw your consent to process your Personal Data at any time. For withdrawal, please follow a link at the end of each of our communications. You may also withdraw your consent by sending an email to [email protected]. Withdrawal of consent does not affect the legitimacy of processing that has taken place until we have received your withdrawal. Without a valid consent, you may no longer be able to participate in our electronic communications or receive further information from us, like our newsletters. Despite withdrawal of consent we may continue to process your personal information on another legal basis for data processing (e.g. legitimate consent).